As a national speaker on the subject of leveraging customer loyalty in the digital age. Her book, The Customer Manifesto: How Business Has Failed Customers And What It Takes To Earn Loyalty, was ranked #3 by business.com on a list of customer service books every business owner should read. With nearly 30 years as an entrepreneur, she is an expert at creating buzz using offline and online strategies that helps brick & mortar businesses succeed in today’s economy.
Her clients include jetBlue, Threads Worldwide, State of Colorado Economic Development, Downtown Colorado, Inc., State of New Jersey Main Street Programs, Oklahoma Main Streets and North Carolina Main Street Program and Threads Worldwide. In addition she has influenced thousands of entrepreneurs to step into their authenticity to build loyalty.
Pamela is a graduate of University of San Francisco with a BS in Organizational Behavior. She lives in Denver with her two children and enjoys biking, hiking and skiing in the mountains of Colorado.
Learn more: www.createbuzznow.com
Recent episodes from Mike Saunders, MBA (see all)
- Episode 111- What it takes to be a Personal Shadow Coach with Nancy Pickard and Hanna Hermanson - September 17, 2021
- Interview with Jonathon Hensley-co-founder and CEO of Emerge, Author of Alignment- Overcoming Internal Sabotage and Digital Product Failure - September 17, 2021
- Interview with Jeremy Keil – CFP®, CFA Retirement-Focused Financial Planner with Keil Financial Partners - September 15, 2021