As a national speaker on the subject of leveraging customer loyalty in the digital age. Her book, The Customer Manifesto: How Business Has Failed Customers And What It Takes To Earn Loyalty, was ranked #3 by business.com on a list of customer service books every business owner should read. With nearly 30 years as an entrepreneur, she is an expert at creating buzz using offline and online strategies that helps brick & mortar businesses succeed in today’s economy.

Her clients include jetBlue, Threads Worldwide, State of Colorado Economic Development, Downtown Colorado, Inc., State of New Jersey Main Street Programs, Oklahoma Main Streets and North Carolina Main Street Program and Threads Worldwide. In addition she has influenced thousands of entrepreneurs to step into their authenticity to build loyalty.

Pamela is a graduate of University of San Francisco with a BS in Organizational Behavior. She lives in Denver with her two children and enjoys biking, hiking and skiing in the mountains of Colorado.

Learn more: www.createbuzznow.com

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Mike Saunders, MBA

Mike Saunders is theAuthority Positioning Coach at Marketing Huddle, the author of Amazon Bestselling book Authority Selling™, Adjunct Marketing Professor at several Universities, contributor to The Huffington Post, and member of the Forbes Coaches Council – an invitation-only community for the World’s Most Influential Business Coaches.

Recent episodes from Mike Saunders, MBA (see all)

• Interview with Mario G. Taffo, Federal Benefits Consultant on Understanding FERS Benefits and Retirement Planning - December 20, 2024
• Interview with Andrew Hanson Vice President of Generations Wealth Management Discussing Overcoming Financial Fears and Challenges - December 18, 2024
• Interview with Andrew Hanson Vice President of Generations Wealth Management Discussing Creating A Financial Plan for the Future - December 18, 2024